Introduction
Eversys, a renowned Swiss coffee machine company, sought our expertise to address challenges in maintaining consistent multilingual terminology across its global documentation and communication channels. With expansion into markets like the UK, US, and Asia, ensuring precise translations became essential to uphold product quality and streamline operations. This case study explores how we helped them create a comprehensive multilingual glossary, optimizing workflows and enhancing customer experience by minimizing miscommunication risks and improving brand perception.
Solution and key benefits
- Partnered with Creative Words for terminology extraction
- Used NLP tech to analyze key terms in legacy materials
- Native linguists ensured accuracy and contextual relevance
- Dynamic, collaborative process with ongoing feedback
- Achieved consistent and brand-reflective terminology
Findings and outcomes
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A comprehensive glossary with 300 terms in 3 languages in just one week
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One week vs. 766 hours in case of manual work
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70% overall money savings
What they say about us
“Creative Words provided outstanding support, expertly handling the complexity and volume of our multilingual glossary project for technical documentation.
Their work exceeded expectations, delivering a high-quality solution that significantly reduced both time and costs.”
Localization Manager, Eversys
